Windows & Identity
Windows Server 2019 / 2025, Active Directory, Organizational Units, Group Policy, DNS, DHCP, IIS
IT SUPPORT · NETWORKING · SYSTEMS
HELLO, I'M
Craig
Gingerich.
I build, troubleshoot, and connect technology — from Windows domains and business networks to Linux servers and self-hosted infrastructure.
MichiganBased inIT StudentAssociate of ScienceHands-onLabs & business support
01 / ABOUT
Practical experience.
Real curiosity.
I'm Craig Gingerich, an IT student and experienced retail store manager based in Michigan. I enjoy solving technology problems and building systems that people can actually rely on.
My experience combines business technology support — including network switches, wireless access points, VoIP phones, computers, servers, and thin clients — with independently built Windows and Linux infrastructure.
I'm pursuing an Associate of Science in Information Technology at Campus, with the earliest anticipated graduation in Fall 2027. I'm preparing for industry certifications through coursework.
Let's connect ↗02 / CAPABILITIES
My technical toolkit.
Technology I've worked with in business support, personal labs, and independent projects.
Networks & Connectivity
UniFi, managed switches, wireless access points, VPN, network diagnostics, VoIP phone configuration
Storage & Recovery
Synology NAS, AD-integrated folders, file permissions, network drive mapping, Windows Backup, restoration
Servers & Virtualization
Ubuntu Server, VMware Workstation, Hyper-V, Docker, Linux terminal, PowerShell and Command Prompt usage
Self-hosted Services
MailEnable email server, Java + Bedrock Minecraft (Geyser), Plex media server, Cloudflare Tunnel, Pi-hole, Unbound, DNS, HTTPS, IIS web hosting, Homebox inventory
End-user Support
Desktop and laptop troubleshooting, hardware upgrades, peripherals, thin clients, customer-facing support
03 / FEATURED WORK
Projects that prove it.
Selected personal lab projects and real-world technical work. Details intentionally omit private network information.
PROJECT 01 · FEATURED HOME LAB
Active Directory & Synology NAS Domain
Built a multi-user Windows domain with centralized sign-in, DNS and DHCP, domain-joined computers, and a Synology NAS joined to Active Directory. Used Organizational Units and Group Policy to apply user-specific restrictions and automatically map individual home folders. Enabled remote laptop authentication through pre-logon VPN connectivity.
Windows ServerActive DirectoryGroup PolicySynology NASVPN
DOMAIN CONTROLLERAD DS · DNS · DHCP
WINDOWS CLIENTSDomain sign-in · GPO
SYNOLOGY NASHome folders · Shares
REMOTE LAPTOPPre-logon VPN
Ubuntu Server & Secure Remote Access
Deployed containerized services on Ubuntu Server, configured Pi-hole with Unbound, and published selected services using Cloudflare Tunnel and HTTPS.
UbuntuDockerCloudflareDNS
View project details →Automated Windows Backups
Configured Windows Backup for multiple computers to dedicated directories on centralized Synology NAS storage. Performed a Windows backup restoration.
Windows BackupSynologyRecovery
View project details →Business Networking & VoIP
Installed and configured switches, wireless access points, and VoIP phones; troubleshot computers for a heating and cooling business.
SwitchesWi-FiVoIPSupport
View project details →Three-Property UniFi Infrastructure
Designed and maintained a connected multi-property network using UniFi gateways, managed PoE switches, wireless access points, secure site connectivity, and a point-to-point airMAX bridge.
UniFiSD-WANPoEWireless Bridge
View project details →04 / BACKGROUND
Experience & education.
AUG 2019 — PRESENT
Store Manager · O'Reilly Auto Parts
Lead store operations, staff coaching, inventory, and customer service. Have also replaced business servers, thin clients, and computer peripherals used in store operations.
INDEPENDENT EXPERIENCE
IT Support & Networking · Personal Labs / Client Assistance
Hands-on troubleshooting, computer upgrades, small-business network and VoIP configuration, Windows domain administration, virtualization, and self-hosted services.
IN PROGRESS
Associate of Science in Information Technology · Campus
Earliest anticipated graduation: Fall 2027. CompTIA certification preparation through college coursework; certifications not yet earned.
05 / CONTACT
Let's solve something together.
Interested in IT support, networking, infrastructure, and junior systems administration opportunities.